Contacts
How to Reach Us
If you need to get in touch with the team at solartechsystems.com.au, the only way to do so is by email:
We do not offer phone support, live chat or a contact form, so email is the single point of contact for all enquiries.
What You Can Write About
We welcome messages on a range of topics, including:
- Questions about our content — reviews, guides and rankings of betting sites for Australian players;
- Corrections — if you spot outdated or inaccurate information, such as a bonus offer that has changed or a licence detail that needs updating;
- Feedback — suggestions on how we can improve our reviews or which betting sites you would like us to cover next;
- Partnership requests — enquiries from operators, affiliates and other businesses interested in working with us.
When writing about a correction, please mention the exact page and the detail you believe is wrong so we can verify and fix it quickly.
Response Time
We read every message we receive. However, we are a small editorial team, so please allow a few business days for a reply. Messages sent on weekends or Australian public holidays will usually be answered on the next business day. If your enquiry is urgent, clearly state this in the subject line and we will do our best to prioritise it.
Questions About Your Casino Account
Please note that solartechsystems.com.au is an independent review website — we are not a gambling operator and we do not run any casino, sportsbook or betting platform ourselves.
For that reason, we cannot help with:
- Deposits and withdrawals, including delayed or missing payments;
- Bonus crediting, wagering requirements or promotion terms;
- Account verification, document checks or locked accounts;
- Login problems, password resets or bet settlement disputes.
All of these issues must be directed to the customer support team of the casino or betting site where you hold your account. You will usually find their support options — live chat, email or help centre — on the operator's own website.
Need Help With Gambling?
If gambling stops being fun or starts causing problems for you or someone close to you, free and confidential support is available across Australia. Contact Gambling Help Online — the national gambling support service — by calling 1800 858 858 (free, 24/7) or visit gamblinghelponline.org.au for live chat, counselling and self-help resources.
Reaching out is free, confidential and available around the clock — whether you need immediate support, advice on limiting your gambling, or help for a family member.